Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

S1pqSndoNExCSVp3aUMxbS9JN0podzhyUFE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Full time, Part time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Central Point Partners

EFT Operations with Reg E and Debit Cards and Visa Zero Job at Central Point Partners

Fintech Company Charlotte NC Hybrid- 3 days a week onsite Needed ASAP 6 month contract + EFT Operations Specialist The EFT Operations Specialist is responsible for processing and oversight of debit card disputed items. Specialist work may include investigating...

CoStrategix

Cloud Engineer Job at CoStrategix

 ...digital projects in areas of Data Science, AI, Cloud, Mobile, and Application Development &...  ...Ohio. Position Summary: The Cloud Engineer will work closely with senior architects...  ...and software services on AWS, Azure, or Google Cloud. Support the gathering and analysis... 

AdaptHealth LLC

HME Healthcare Partner (Sales Representative) Job at AdaptHealth LLC

 ...partners to drive revenue growth, enhance customer satisfaction, and promote the company's products and services. This role combines sales expertise, market knowledge, and relationship-building skills to deliver innovative solutions that address the needs of healthcare... 

Michael Kors

Sales Assistant, Tysons Corner Job at Michael Kors

SALES ASSISTANT WHO YOU ARE: Our contributors at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Assistant, you are a team player who is focused on achieving goals...

Association of Academic Physiatrists

Education Coordinator Job at Association of Academic Physiatrists

 ...judging process. Prepare the document of accepted abstracts for online publication in the journal. Administer the registration...  ...Administrative Directors Council - Resident/ Fellow Council - Junior Faculty Council - VA Council Ordering supplies and stamps for the...