Healthcare Data Entry/ Customer Representative Job at HireTalent - Staffing & Recruiting Firm, Bloomfield, CT

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  • HireTalent - Staffing & Recruiting Firm
  • Bloomfield, CT

Job Description

Job Title: Healthcare Data Entry/ Customer Representative

Location: 900 Cottage Grove Rd, Wilde Building, Bloomfield, CT

Duration: 12+ Month

Pay : $17

Work Schedule:

  • 40 hours/week | 8:00 AM – 4:30 PM during initial training (2–4 weeks)
  • Flex schedule after training: Onsite MTW, remote ThF
  • Status: Pending
  • Reason for Opening: Replacement
  • # of Positions: 1
  • Interview Process: 45-minute in-person interview followed by decision
  • Extensions: Annual, based on performance and budget

Job Description:

The Data Entry Representative will support the Coordination of Benefits (COB) Competitive Intelligence Team by accurately entering medical claim data into various systems. This role requires a strong understanding of medical claims, claim forms, and Explanation of Benefits (EOBs), with knowledge of medical coding considered a plus. The ideal candidate is detail-oriented, organized, and capable of working independently while also collaborating with analysts, IT support, and management. This role directly contributes to the accuracy, efficiency, and overall improvement of COB processes.

Key Responsibilities:

  • Enter medical claim data into Professional and Facility Access Databases in a timely and accurate manner
  • Utilize tools and systems such as Microsoft Access, SharePoint, Excel, Outlook, IView, Xnet, and Iris
  • Maintain productivity and accuracy metrics for both manual and electronic COB record entry
  • Perform quality reviews and audits of both manual and electronic entries; apply corrections as needed
  • Communicate daily project updates, errors, and issues with Analysts and management
  • Support process improvement initiatives and participate in team discussions and testing activities
  • Ensure compliance with Ethics and required trainings

Required Qualifications:

  • High School Diploma or GED (Required)
  • Proficiency in Microsoft Office Suite (Excel, Access, Outlook)
  • Strong data entry skills and familiarity with medical claims and claim forms
  • Organized, detail-oriented, and capable of meeting deadlines and accuracy targets
  • Excellent communication skills and ability to work both independently and collaboratively
  • Positive attitude and motivated approach to daily tasks

Preferred Qualifications:

  • 2+ years of experience in claims processing, health insurance, or medical coding
  • Familiarity with COB analysis or data mining processes
  • Experience using Microsoft SharePoint and audit tools
  • Understanding of process improvement methods related to COB or healthcare data

Additional Skills:

  • Data Entry | Claims | Medical Coding | Medical Claims
  • Microsoft Access | Excel | Outlook | SharePoint
  • Problem Solving | Audit Support | Metrics Tracking
  • Data Mining | Process Improvements | Team Collaboration

Language Requirement: English (Read, Write, Speak)

Work Authorization: U.S. work authorization required

Job Tags

Remote job, Flexible hours,

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