Secret Cleared NOC Technician Job at Insight Global, Ogden, UT

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  • Insight Global
  • Ogden, UT

Job Description

Key Responsibilities

  • Monitor and manage network events and alarms using various tools
  • Create, triage, and manage incident tickets (ServiceNow)
  • Perform fault isolation, root cause analysis, and service restoration
  • Coordinate with service providers for network repairs and reroutes
  • Maintain documentation in configuration and error databases
  • Provide Tier 1/Tier 2 support and situational awareness updates
  • Train and mentor junior network controllers
  • Support DISN infrastructure (routers, switches, crypto, optical systems)

Required Qualifications

  • DoD 8570 IAT Level 2 certification (e.g., Security+ CE)
  • 3–5 years of relevant experience
  • Strong knowledge in at least 4 of the following: Routers, switches, crypto devices, DSN/DRSN, Cisco, Juniper, DWDM, Optical Switching, etc.
  • Understanding of IP and transport network topologies
  • Willingness to work rotating shifts in a 24/7 environment

Job Tags

Night shift, Rotating shift,

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