Sales Membership Associate Job at Sid Jacobson Community Center, Greenvale, NY

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  • Sid Jacobson Community Center
  • Greenvale, NY

Job Description

Sid Jacobson JCC, the only full-service JCC on Long Island’s North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services programs to East Hills and the surrounding community.

POSITION PURPOSE AND OBJECTIVES

The Membership Sales Associate is responsible for providing a superior level of customer service to Sid Jacobson JCC members, prospective members and guests. He/she/they will understand customer acquisition and retention, what motivates members and know how to tap into those needs and desires in an effective way.

JOB DESCRIPTION

  • Provide engaging and informative tours of the JCC while encouraging individuals to become members
  • Effectively communicate program information to potential and existing members to increase enrollment in membership and programs
  • Conduct persuasive verbal sales presentations to prospective members
  • Provide exceptional customer service
  • Greet and ensure all members and guests feel welcome
  • Respond to member questions and concerns in a timely and professional manner
  • Assist new and renewing members with payments and receipts
  • Assist members with online registration system (Quattro) and general help for account set up
  • Utilize membership software to assist with processing of new membership fobs, change of address and billing/payment inquiries
  • Work on a retention plan with supervisor and build relationships in and outside of the SJJCC to encourage corporate partnerships
  • Participate in open houses and special events to bring prospective business to the JCC
  • Build and promote strong, long-lasting relationships by affiliating with outside organizations, companies and firms in value-added partnerships
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Use all available resources to develop leads in the community to increase our membership
  • Generate leads, both individual and corporate, and close new memberships

 

QUALIFICATIONS

  • High school diploma/GED equivalent required
  • College Degree preferred
  • 3+ years’ experience with proven ability to drive the sales process from plan to close. Nonprofit, community center, health and wellness club. or corporate sales experience preferred
  • Superior interpersonal skills
  •   Ability to interact in a positive and professional way with members and colleagues, exceeding the member’s expectations
  •   Organized and detailed oriented with the ability to adjust to changing deadlines quickly 
  • Proficient in Microsoft Office 2010, including Word, Excel and Outlook, as well as a working knowledge of multiple system databases and basic office equipment
  • Ability to multi-task and remain calm during stressful situations.
  • Punctuality and reliability is a must
  • Ability to work a flexible schedule (some evenings, weekends and holidays required)
  • Driven and committed to success while maintaining integrity

We offer a full benefits package.

Salary Range: $45,000-$50,000 Plus Commission

Part Time for Training approx. 2 weeks.

Compensation details: 45000-50000 Yearly Salary

PI2724f4c73b9d-30492-36093048

Job Tags

Full time, Part time, Work at office, Flexible hours, Shift work, Afternoon shift,

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