Job Description

Do you love sales, networking, and have a passion for seniors? Heritage Village is recruiting for a Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy through professional outreach and networking, a strategic sales plan, and attention to detail in the move in process. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the CRM lead management system and other activities necessary to achieve budgeted census goals.

Full-time Tuesday-Saturday

Salary: $34 - $37/hourly +Lucrative Commission Structure

Benefits:

• 401k
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Here are a few of the daily responsibilities of a Sales Counselor:

• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
• Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
• Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
• Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
• Complete data entry into the CRM lead management system on a daily basis.
• Assist with the completion of move in documentation and paperwork and communicate with other team members on any scheduled move ins.
• Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
• Actively participate in any in-house marketing events.
• Actively participate in any community outreach efforts.
• Actively participate in generating resident and prospect referrals

Here are a few of the qualifications we need you to have:

• Associates degree or higher preferred (emphasis in sales/marketing preferred).
• Two years’ experience in marketing/sales.
• Experience in senior living, social work, hospitality, sales, business development, or real estate preferred.
• Highly organized with the ability to handle multiple responsibilities and projects simultaneously.
• Proficiency in Microsoft Office, CRM systems (preferably Salesforce), Outlook and social media marketing
• Strong written and verbal communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

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