Job Description

Job Description

We are searching for a receptionist/marketing coordinator to work closely with the marketing team. From day one, this individual will create a positive first impression to visitors of the Denver Design Center® and contribute to existing marketing programs while assisting with the development of new initiatives aligned with company and tenant goals. The ideal candidate will be eager to learn, have a welcoming and helpful demeanor, and have a friendly and outgoing personality. The receptionist/marketing coordinator must be an organized multitasker able to handle many diverse projects at once and meet deadlines.

Objectives of this Role

• Greet and welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Answer and direct phone calls in a polite and friendly manner
• Maintain reception area and common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including printer, and computer
• Keep detailed and accurate records of visitors, their requests and of calls received
• Assist in the implementation of the company’s brand strategy
• Organize and schedule a program of 20+ interior designers
• Prepare marketing activity reports and metrics for measuring program success
• Work closely with Market Manager on social media coordination and implementation
• Supporting Operations team as necessary

Daily and Monthly Responsibilities

• Updating of Digital Directory(monthly review online and update as needed)
• Creation and management of access cards for buildings
• Adjust front door schedule if normal schedule deviates, i.e., adjusting the Key-Rite systems during holidays.
• Signage preparation for doors for holiday deviation, misc. matters around the building (mailbox issues, etc.)
• Preparation of communications for holidays or snow days
• Input of all work orders related to DDC building into Prism software
• Monitor restrooms and overall cleanliness and report issues to Operations team
• Main point of contact for package delivery issues at DDC Building
• Updating of mailbox map for mail carrier when there are changes to showrooms
• Daily review and reporting of DDC loading dock status
• General awareness of condition of the following items and dispatching work order if repair/attention is needed:

1. Condition of flags in circle drive
2. Monitoring loading docks
3. Cleanliness of common area
4. Lighting issues
5. Flooring issues (i.e., stains, etc. on carpet)
6. Door issues (squeaky front door)
7. ADA operator issues (handicapped buttons – working properly)
8. Water leaks in main lobby (reporting in real time via call to Building Engineer)

• Communicate campaign timelines, and deliverables to internal team and tenants
• Assist with planning meetings, events, conferences, and trade shows
• Maintain and foster positive relationships with internal and external stakeholders

Skills and Qualifications

• Bachelor’s degree (or seeking degree) in marketing, advertising, communications, interior design, or equivalent experience
• Past work experience in customer service, as a marketing coordinator or similar role
• Excellent writing(including proofing and editing), communication, and presentation skills
• Proficiency in full Microsoft Office suite, especially with Word, Excel and PowerPoint
• Experience with social media and campaigns
• Experience with digital marketing

Preferred Qualifications

• Working knowledge of HTML and graphic design and email software
• Experience working with budgets
• Property management/administration a plus

This job description is not meant to be an exhaustive list of duties and responsibilities. Other duties will be required as assigned.

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