Job Description

Maintenance Manager

China Grove, North Carolina

$65,600 - $109,300 Annually*

* based on job, location, and schedule

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Maintenance coordinates and oversees the day-to-day management of the maintenance team in the distribution center. They manage the daily maintenance activities for the operations to ensure facility and organizational goals and objectives are achieved. They perform preventive and corrective maintenance on material handling equipment, powered equipment, and building structures. Additionally, they conduct diagnostics and utilize troubleshooting skills to analyze, improve, and repair equipment. The Manager, Maintenance, also repairs, maintains, installs, and updates electrical systems for equipment, buildings, and grounds.

• Based in our brand new Sophisticated Automated Customer Fulfillment Center located in China Grove, North Carolina, outside of Charlotte.
• We are looking for someone who is a strong leader, developer and mentor of others.
• Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well.
• In this role, you will report to our Director, Maintenance and Engineering.
• Must have heavy experience with Automation (Auto Store is a plus) and have experience with PLC's.
• Friday, Saturday and Sunday shift 6:00AM-6:30PM

What You Will Do

• Oversee a team in our distribution facility with a focus on operational excellence for all equipment to meet or surpass goals and targets.
• Collaborate with operational teams to support distribution center logistics functions. Develop operational proficiency in supported business units and bridge the gap between functional requirements and the mechanical capabilities of material handling systems.
• Ensure building and equipment are maintained in an optimal, safe running condition at the lowest cost
• Maintain all Material Handling Equipment (MHE) and Powered Industrial Truck (PIT) equipment within OEM safe operational specifications.
• Lead and promote behaviors aligned with Computerized Maintenance Management System (CMMS) practices, particularly in Preventative Maintenance.
• Support and develop best practices that promote continuity across Macy's Supply Chain, including the CFC network.
• Promote and ensure the safety of staff and colleagues.
• Train, develop, and supervise maintenance teams.
• Ensure that the department excels in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans.
• Conduct presentations to senior management as needed.
• Continuously analyze work processes to identify optimization opportunities and implement improvements.
• Ensure analytical troubleshooting and root cause analysis practices are consistently followed. Cultivate a work culture dedicated to superior technical service, customer service and success.
• Collaborate with operations leaders and maintenance colleagues to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency.
• Establish and maintain procedures to effectively service facility equipment.
• Manage inventory control for supplies and equipment needed.
• Develop operational improvements for the facility and equipment. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives.
• Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs.
• Collaborate with IT and the engineering staff as a technician for systems development and refinement to enhance operations, productivity, and service levels.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Electrical and Mechanical Engineering: Demonstrated expertise in electrical troubleshooting and maintaining industrial equipment, with a strong background in both electrical and mechanical engineering

PLC Control Systems: Proficiency in understanding and working with Programmable Logic Controller (PLC) control systems

Team Work: Ability to work independently on maintenance tasks throughout the building and collaborate effectively on team projects

Attention to Detail: Strong focus on accuracy with meticulous attention to detail in all tasks and projects

Effective Communication: Ability to communicate effectively and share key business information with colleagues and peers

Leadership and Team Development: Proven ability to develop team members through feedback, coaching, and performance management, as well as building and developing high-performing teams

Analytical: Strong analytical skills and approach to problem-solving, with the ability to analyze complex issues and develop effective solutions

Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills

Financial Acumen: Ability to manage budgets to achieve financial targets

Innovation and Continuous Improvement: Capacity to develop innovative, cost-effective ideas to improve existing material handling systems and optimize product flow, as well as drive continuous improvement initiatives

Safety Management: Commitment to promoting and ensuring the safety of staff and colleagues, with a focus on maintaining optimal, safe running conditions for building and equipment

Who You Are

• Candidates with a High School Diploma or equivalent work experience in a related field are encouraged to apply.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Ability to work a flexible schedule, including days, evenings, weekends, holidays based on business needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

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