Homebase Live Chat Agent Job at Argyll Infotech Inc, Aurora, IL

THAvQ3pSUU5BWU4walMxai9vN0ZqQTBuUHc9PQ==
  • Argyll Infotech Inc
  • Aurora, IL

Job Description

Argyll Infotech Inc is seeking an enthusiastic and customer-focused Homebase Live Chat Agent to join our dynamic team. In this role, you will provide exceptional support to our customers through live chat interactions, helping them resolve issues and answering their inquiries promptly and professionally. Your ability to communicate clearly, understand customer needs, and provide effective solutions will be essential in creating a positive experience for our clients. If you thrive in a fast-paced environment and have a passion for customer service, we would love to hear from you!

Responsibilities

  • Engage with customers via live chat, providing timely and accurate responses to inquiries.
  • Resolve product-related issues and assist with account management queries.
  • Document customer interactions and feedback to facilitate continuous improvement.
  • Collaborate with team members to enhance the customer support process.
  • Identify common issues and suggest improvements for the services offered.
  • Stay updated on product knowledge and company policies to provide informed assistance.

Requirements

  • High school diploma or equivalent required; prior experience in customer service is a plus.
  • Excellent written communication skills with a focus on clarity and professionalism.
  • Strong problem-solving skills and ability to handle difficult situations calmly.
  • Proficient in using computers and familiarity with live chat support software.
  • Ability to multitask and manage time effectively in a remote work environment.
  • Strong interpersonal skills and a team-oriented attitude.
  • Willingness to work flexible hours, including evenings and weekends.

Benefits

Great Salary

401K

Job Tags

Full time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Bachem

Director of Quality Control Job at Bachem

 ...Control and Analytical functions for release, stability, raw material testing and method validation/transfer functions in compliance with FDA and other international regulatory requirements for research, pre-clinical, clinical and commercial pharmaceutical products at Bachem... 

Western Utility Telecom, Inc.

Welder Job at Western Utility Telecom, Inc.

 ...for You?~ Pay Range: $23.00 - $32.00 per hour; eligible for weekend differential pay ~ Schedule: Monday - Thursday 10 hour...  ...Life insurance ~ Paid time off ~ Parental leave ~ Employee Assistance Program (EAP)~ Retirement plan Why Youll Love It Here... 

LHH

Human Resources Associate Job at LHH

 ...is currently partnering with a Global Consulting Firm to hire an HR Associate to join their team. This position is located in Prince...  ...involves working closely with the HR ticketing system and inbox to assist with requests, inquiries, and updates. Prior experience in HR,... 

FORTÉ

Audio-Visual Service Technician Job at FORTÉ

At FORT, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers...

Acqualina Management, LLC

SPA Massage Therapist (Full-time) Job at Acqualina Management, LLC

 ...: High school graduate. Current Florida license in Massage therapy from an accredited school. Fluent in English....  ...information and pertinent hotel data. Desirable: Previous experience as a therapist Experience with computers, calculators or word...