Help Desk Analyst Job at Medasource, South Bend, IN

S1pqRHdoQUxCNEIxamlSdC9JTEZqUTR1UFE9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

HCA Healthcare

Critical Care Intensivist Job at HCA Healthcare

 ...****Specialization:**Critical Care Pulmonary**Job Summary:**Alaska Regional Hospital in Anchorage is seeking a Critical Care Intensivist to join the team at HCA.**Qualified Candidates/Additional Details:**+ Must be Board certified or board eligible critical care+... 

Oori Foods- 1247 Solano Ave

Cashier Job at Oori Foods- 1247 Solano Ave

 ...looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase . Free employee... 

University of Kentucky

Research Administrator Job at University of Kentucky

 ...Research Your Way to Succes Advance your Career as a Research Administrator Are you ready to make a meaningful impact in a fast-paced, enterprise focused environment? UK HealthCare is seeking a Research Administrator to join our outstanding Sponsored Projects Administration... 

Norwegian Cruise Line Holdings Ltd.

Experience & Attractions Manager Job at Norwegian Cruise Line Holdings Ltd.

 ...vendors, and shipyards to ensure successful execution through the ship commissioning process. DUTIES & RESPONSIBILITIES: Lead and manage newbuild projects relating to Onboard Experiences and Attractions, ensuring alignment with project goals, timelines, and budgets.... 

Gerbes Supermarket

Assistant Store Manager Job at Gerbes Supermarket

 ...diversity, inclusion and safety. Responsibilities Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Krogers best-in-class reputation Assist store...