The District Manager (DM) is responsible for the operations of five (5) to ten (10) restaurants. Above all, their key role is to monitor and improve customer satisfaction and profitability through efficient operations and to protect the health of customers through food safety and sanitation. The District Manager’s overall focus is to:
Principle Responsibilities:
1. Restaurant Visitations, Assessment, Follow-up and Training
Total restaurant visitation activities comprise close to 70% of a DM's time. During this time the following should be covered in the restaurant:
2. Restaurant Store Visits
These should be completed on a regular basis. All feedback should be given to the restaurant manager and/or management team member on duty and the above steps taken to ensure restaurant operations are to the highest possible standard.
3. Night Visits
Night visits provide additional time in the restaurants for the purpose of evaluating and improving operations, outside normal working hours. It gives the DM an opportunity to give feedback to the restaurant on the evening shift. These should be periodic and unannounced.
4. Weekends and Peak Periods
It is recommended that a DM will work one Saturday and one Sunday a month targeting visitations against weekend traffic. This does not include the night visits which is in addition to the weekend visitations.
Peak periods in the restaurants gives the DM the opportunity to make an impression on the greatest number of customers. Given this, a DM should also target a significant percentage of their visits during peak meal period hours.
5. Restaurant Non-Visitation Activities Days
All days in or out of the restaurant that do not include visitation activities make up the other responsibilities and expectations of how a DM uses his/her time. Much of this time involves direct interaction with restaurant management, but is focused on areas other than restaurant assessment. Key responsibilities include business planning, P&L and financial analysis and reviews, and management and development of restaurant management and crew, and administrative tasks as and when required. See below for more detail.
This job is posted via Workstream
Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
...We have a public company seeking a Comp Consultant to support their organization on a contract basis. This is would start ASAP (potentially... ...Analyst experience to support the day-to-day tactical hands-on work. This role requires onsite work--candidate must be able to...
...Support employee engagement programs and retention strategies. Ensure compliance with company policies, OSHA, FMLA, ADA, and other labor laws Qualifications: ~ Bachelors degree in Human Resources, Business, or related field preferred ~3+ years of HR...
...DAP is looking for an experienced and driven Art Director to lead our in-house creative services and growing studio team, translating strategic marketing goals into innovative creative strategies. This role is critical in developing and maintaining our DAP brand's artistic...
Job Summary The Air and Ocean Import Specialist is responsible for overseeing the end-to-end import process for both air and ocean freight. This includes managing documentation, coordinating with international partners and domestic service providers, and ensuring full...
...for our clients, schools, students, and communities. Be the one who makes a difference-with us. Job Description: The Director of HR Client Services is responsible for the growth, management, and success of Vertex's HR service offerings to schools across the country...