Job Description

We are seeking a skilled Cloud Infrastructure Engineer to architect, implement, and manage robust cloud environments that support business continuity and innovation. This role blends hands-on technical expertise with strategic collaboration across internal and external teams to deliver secure, scalable, and highly available cloud solutions.

Key Responsibilities:

• Architect and maintain resilient, secure cloud infrastructure leveraging modern tools and cloud-native best practices.
• Use infrastructure automation (IaC) to efficiently provision, configure, and manage environments.
• Monitor system performance and availability, applying tuning techniques and proactive solutions to minimize downtime.
• Collaborate in the design and enforcement of cloud governance, including security controls, compliance policies, and audit frameworks.
• Partner with cross-functional teams to triage incidents and resolve technical issues swiftly, maintaining service quality and adhering to defined SLAs.
• Support application teams in transitioning legacy systems to container-based deployments, streamlining CI/CD processes.
• Lead incident response during service disruptions, ensuring clear communication, timely resolution, and post-mortem analysis.
• Maintain comprehensive technical documentation, including support procedures, runbooks, and remediation guides.
• Perform root cause analysis and implement long-term fixes to recurring problems.
• Build automation scripts and utilities to eliminate repetitive tasks and increase operational efficiency.
• Establish intelligent monitoring and alerting systems, integrating auto-remediation where feasible.
• Apply a proactive mindset to identify risks, propose solutions, and mitigate potential issues before they escalate.
• Participate in off-hours support rotations to ensure 24/7 operational coverage when needed.

Qualifications & Competencies:

• Deep understanding of AWS services such as EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS, Identity Center, Config, and Security Hub.
• Solid grasp of networking fundamentals and cloud-native networking patterns, including AWS Transit Gateway and hybrid environments.
• Strong DevOps orientation with a focus on automation and efficiency at scale.
• Skilled in at least one modern programming language (e.g., Python, Go, Ruby, Java, or .NET).
• Hands-on experience with Terraform for managing infrastructure as code.
• Proficient in building and managing Docker containers and container orchestration.
• Familiar with change management practices and operational controls.
• Knowledge of data protection, encryption practices, and security automation.
• Comfortable working under pressure and engaging stakeholders during high-impact incidents.

Preferred Background:

• Bachelor's degree in Computer Science, Information Systems, or related technical discipline.
• Minimum of 4 years of experience in cloud platform engineering (AWS or Azure preferred).
• At least 3 years of hands-on experience with network troubleshooting and diagnostics.
• AWS certification is advantageous and highly regarded.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

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