Job Description

Associate Manager, Education

Contract position

Position overview:

Design and execute educational initiatives through live and online activities. Serve as producer to live learning sessions to ensure a successful learning experience for users and a smooth facilitation process for faculty members. Cultivate customer-focused relationships with partners and attendees.

Position overview:

What you’ll do:

• Oversee the following functions to achieve targeted goals for participation, attendance, satisfaction, and revenue:
• Call-for-presentation management and communications.
• Partner management and coordination.
• Webcast development and updates.
• Provide project management support for learing and development requests related to new initiatives, product deployment, and changes to existing products and campaigns.
• Other projects as assigned.
• Execute the designed educational programs, including working with various internal partners.
• Build out documentation for internal and external processes and support.
• Coordinate and facilitate session planning meetings.
• Conduct evaluation and data analysis of educational initiatives.

What you’ll need to succeed:

• Bachelor’s Degree and 2+ years’ experience in curriculum development and program administration in a trade association, thank tank, or other nonprofit.
• Strong commitment to building quality relationships and service to internal teams, external partners, and stakeholders to exceed client and attendee expectations.
• Excellent analytical skills to solve problems and prioritize both in-the-office and on-site functions despite interruptions.
• Strong written and verbal communication skills to analyze and condense complex information, often on tight deadlines.
• Exceptional interpersonal skills and cross-cultural diplomacy to interact effectively with all levels of staff, members, and vendors.
• Advanced MS Office skills and database proficiency.

We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other characteristic protected by federal, state, or local law. Our talent acquisition and employment policies are inclusive. We respect both the spirit and letter of the laws of equal employment opportunity.

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