Job Description

Position Overview: We are seeking an accomplished and dynamic General Manager to lead our prestigious hotel complex in Key West, Florida and lead a team dedicated to delivering exceptional hospitality and unparalleled guest experiences. The ideal candidate will bring extensive experience in hotel management, a proven track record of delivering exceptional guest experiences, a strong aptitude for team leadership and business acumen, and a hands-on leader who directly participates in and guides the activities of their team, showing a proactive and engaged approach to leadership.

Key Responsibilities:

• Provide strategic leadership and direction to all departments (front desk, housekeeping, engineering, F&B, revenue management, accounting, marketing, guest services) , ensuring operational excellence and adherence to high-quality standards.
• Administer financial performance and revenue management to achieve growth targets and profitability.
• Oversee the planning, forecasting, and adherence to budgets, allocating funds, approving expenses, strategizing capital improvements, suggesting enhancements, seeking opportunities for continual improvements, reducing costs, and optimizing overall profitability.
• Maintain the property in first-class condition; protect, secure, and enhance the assets as appropriate.
• Foster a culture of guest-centric service and maintain guest satisfaction at the forefront of all operations.
• Develop and implement innovative strategies to enhance the hotel's market position and image.
• Lead and mentor a diverse team, promoting a collaborative and motivating work environment.
• Ensure adherence to hotel policies and established operating procedures while meeting or exceeding guest expectations by providing a safe, secure, & quality experience.
• Assist with sales and marketing efforts as needed.
• Participate in community and professional organizations to maintain high visibility and promote a good image, thus fostering future growth.

Qualifications:

• Minimum of 5 years Hotel General Manager experience in upscale/luxury hotels.
• Proven success in driving revenue, managing budgets, and implementing effective cost-control measures.
• Exceptional leadership skills with a focus on team development and performance optimization.
• Strong understanding of industry trends, market dynamics, and guest expectations.
• Excellent communication, negotiation, and problem-solving abilities.
• Desires to be in the field and not manage behind a desk.
• Bachelor’s degree in hospitality management or a related field; advanced degree preferred.

Benefits:

• Competitive salary
• Comprehensive health benefits package

Application Process: Qualified candidates are invited to submit their resume along with a cover letter detailing their relevant experience and achievements to [email protected] . Please include "General Manager Application - [Your Name]" in the subject line.

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