My booking confirmation says I need to print my tickets. Can I show this on my smart phone when I arrive at the show?
Yes, event e-tickets can be shown on your smart phone when you arrive at the show.
I’ve lost my confirmation email so can’t download my tickets, what can I do?
We can help you at the front desk so please have your details ready.
Can I use the same ticket for all 3 days of the event?
Yes you can. Just inform staff at the front desk and they will help you out.
Is the event suitable for disabled visitors?
TEC is suitable for disabled visitors. Visitors who are registered as disabled who purchase a ticket can bring along a carer to the show free of charge. We can facility parking close to the venue. We do not offer wheelchair assistance.
Are there cash point facilities at the Selfbuild Show?
A Cash point facility is available at the entrance of the venue; however, they are subjected to over use. Our advice would be to bring cash.
Can I return anything I buy at the Selfbuild Show?
Individual stall holders are entirely responsible for anything that they sell at the event. We would recommend ensuring you get a receipt and the contact details of the company in case of any issues. Selfbuild Live cannot be held responsible for any problems concerning products bought at the show from third-party companies.
Do children have to pay?
No, children under 16 are FREE
Is there parking at the venue?
Yes, all details can be found above in the parking tab. Parking priced at £5 per day
Is they’re first aid on site?
Yes, we have fully qualified First Aiders at hand. Any issues, please report to the info centre.